The documentary which goes behind the scenes at Britain’s biggest and busiest international airport returns for a third series. Heathrow is the busiest airport in Europe, and remains among the top ten busiest airports worldwide in terms of passenger traffic. Its history began in 1929 as a small airfield on the edge of the tiny village of Heathrow, surrounded by farms and market gardens. Lying 14 miles west of Central London, it now covers an area of nearly five square miles. Cameras go behind the scenes once again, following Heathrow’s many staff – from plumbers, to pilots, to police – as they transport 200,000 passengers a day in a never-ending race to get thousands of planes away on time.
In episode one, a passenger arrives from Doha on the way to Dublin, but his final flight of the journey has been booked from Gatwick, 38 miles away. Can passenger experience manager Sue battle a cultural barrier in order to help him? Meanwhile, engineering apprentice Matt (pictured left) heads out onto the runway to calibrate the arrival lights and gets closer to a 747 than he ever thought possible. There is a massive new arrival in the shape of a brand new 787 Dreamliner plane, with senior first officer Dave flying to Seattle to collect the new aircraft. Finally, the airport’s dedicated fire brigade extinguishes a fire on a 747, but fortunately it is just a drill.
Heathrow: Britain’s Busiest Airport Season 3 Episode 1 airs Wednesday 10 May 2017 from 9.00pm on ITV.