Episodes
Inside: M&S (Channel 5 Friday 1 July 2022)
In her investigation of the inner workings of the well-known retailer, Fiona Phillips examines how, as the retail industry has changed, the brand has struggled lately, dropping out of the FTSE Top 100. With a £750 million investment in food delivery service Ocado, Fiona investigates whether customers who frequent other stores can be convinced that switching to M&S is worthwhile even if it means paying more.
Airdate: Friday 1 July 2022 at 7.00pm on Channel 5.
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