The BAFTA-winning documentary series “Ambulance” returns to BBC One this Thursday, with a raw and unflinching look at the London Ambulance Service. “Crisis on the Streets,” the season premiere, plunges viewers into the heart of the service, highlighting the unrelenting pressures faced by frontline staff.
The episode captures the emotional toll of dealing with high call volumes and the increasing prevalence of mental health emergencies. We follow crewmates Kinsey and Lottie as they respond to a particularly tense situation involving a patient threatening to jump off a bridge.
“Ambulance” also examines the invaluable role of mental health cars, specialized units designed to provide on-scene support for individuals experiencing mental distress. The episode shows how these teams work to de-escalate crises and connect patients with the appropriate resources, often preventing unnecessary hospitalizations. Call handler Louis is also shown patiently supporting a patient who is experiencing a mental breakdown. We also see how paramedic Naimah’s own life experiences create an understanding for the people she treats.
Tune in to BBC One this Thursday, April 24th at 9:00 PM GMT.
