A&E’s “Customer Wars” usually focuses on the often-absurd conflicts that erupt between disgruntled customers and the employees just trying to do their jobs. This Tuesday, however, the series takes a detour from the retail battlefield and heads to the front lines of another kind of customer service nightmare: package delivery.
“Top 10: Special Delivery,” skips the usual format and instead presents a countdown of the wildest, most cringe-inducing delivery disasters ever caught on camera. Think packages launched onto roofs, drivers facing down territorial turkeys, and recipients encountering surprises they definitely didn’t order.
This special episode offers a slightly different perspective, examining how delivery drivers and customers alike react when faced with the unexpected challenges of getting a package from point A to point B (or sometimes, point C, D, and E). Expect the unexpected, and maybe invest in some bubble wrap for your next online order. This second episode of the night airs at 10:30 PM on A&E.