Customer Wars: Vacation Gone Wrong (A&E, Tuesday, March 25, 2025)

Customer Wars Key Art

Customer Wars” is back with another turbulent episode. “Vacation Gone Wrong” explores the breaking point of customer service, from airport meltdowns to diner dramas, and everything in between.

In this episode, an Alabama diner becomes a battleground as stressed-out employees finally snap. Meanwhile, at Dallas Airport, officers step in when a passenger gets booted from a flight, escalating a travel mishap into a full-blown confrontation. And over at a California resort, alleged remarks spark a brawl among vacationers.

But “Vacation Gone Wrong” isn’t all about conflict. In a surprising twist, a Houston delivery driver receives a tip that will leave viewers speechless. The episode also features an armed man trashing a Thai gold shop, creating a tense standoff with the owner.

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“Customer Wars” takes a look into the increasing tension in customer service interactions, in a world grappling with rising prices and disrupted supply chains. “Customer Wars: Vacation Gone Wrong” airs Tuesday, March 25th at 10:00 PM ET on A&E.

Andrew Martins, reviewer, recapper, deep diver, scifi specialist. Thinks Blakes 7 is better than Star Trek. Yes I do go to fan conventions and no I don't dress up. Well okay maybe I do a bit.