Ever wondered what it takes to run a five-star hotel? Inside the Four Seasons Park Lane pulls back the curtain on the world of luxury hospitality, revealing the meticulous work, dedicated staff, and occasional celebrity encounters that make this iconic hotel tick.
In this week’s episode, we meet some of the hotel’s most discerning guests, including “Strictly” and “Countdown” star Rachel Riley, as they experience the personalized pampering the Four Seasons is known for. Head of Guest Experience, Andrea La Morella, offers insights into the art of making dreams a reality, from securing hard-to-get theatre tickets to fulfilling unusual requests.
But the real pressure mounts with the impending arrival of Four Seasons founder, Isadore Sharp. The staff pull out all the stops to impress the man who built the hotel empire, adding a frisson of anticipation to the usual five-star hustle and bustle. Tune in to Channel 5 on Sunday, March 2, 2025, at 9:00 PM to get a glimpse behind the scenes of this world-renowned hotel.
