Episodes
The Savoy: Episode 2 (S2EP2 ITV Wed 22 June 2022)
The hotel staff is on high alert, expecting a mystery hotel inspector to arrive soon.
Sean, the Guest Experience Manager, puts his team through their paces in preparation for the hotel inspection, but is taken aback when he notices the front desk is unmanned.
Guests’ Experience Upstairs The Rt Hon Alan Johnson and his wife Carolyn are VVIP guests who check into a butler suite with a view of Alan’s old office – The Houses of Parliament.
Kirsten, the new housekeeper, completes her three-month probation and is ecstatic to be treated to a five-star hotel stay with all expenses paid. In Gordon Ramsay’s new River Restaurant, she and her husband, Lee, enjoy champagne and seafood, as well as a 5-star breakfast in the Thames Foyer.
Restaurant Director Thierry is determined that every guest, no matter who they are, receives the same impeccable service at the Savoy Grill, but his service skills are put to the test by a troublesome £260 bottle of Chateau Neuf de Pape.
MD Franck, receives word that the inspectors have been, will the 132 year old hotel institution retain its Forbes 5 star status?
Airdate: Wed 22 June 2022 at 21:00 on ITV
Season 2 Episode 2
A hotel filled with glamour, elegance, history and character and truly the first luxury hotel in Britain, The Savoy has sat alongside the River Thames for over 130 years. It has hosted rock stars and royalty, Oscar winners and prime ministers and now it’s opening its doors to ITV viewers as we step across its famous Strand forecourt and into The Savoy.
Filmed over the incredibly busy winter season, the 5 x 1-hour series will give viewers a fascinating glimpse into the experiences of being a guest at this iconic hotel and share the real-life characters behind-the-scenes, and the challenges they face to make the magic happen with their hard work and attention to detail.