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Customer Wars: Baggage Claim Brawl (A&E Tuesday November 21, 2023)

Published

3 weeks ago

November 20, 2023

Customer Wars: Baggage Claim Brawl airs Tuesday November 21, 2023 on A&E

What can we expect from this episode

A Norman, OK delivery guy goes to extreme lengths to track down a client’s misplaced item. A ride in an amusement park in Rye, New York, breaks down and starts spinning backwards, trapping riders. A Chicago airport baggage claim carousel becomes the site of a large-scale altercation. When a rideshare driver in Buffalo, NY informs a group of people that the car cannot accommodate everyone, the people in the group become extremely disruptive. An Ohio credit union had an alarm go off, and when the police got there, they heard strange noises emanating from a roof crawl space. An applicant from California expresses dissatisfaction with the stringent application requirements of a fast food chain.

With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. Customer Wars spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that "The customer is always right" is the exception rather than the rule.

Season 3 Episode 5